Opala Terms of Use

Effective date: April 2026

Welcome to Opala. Please read on to learn the rules and restrictions that govern your use of our website (the “Site”). If you have any questions, comments, or concerns regarding these terms or our Site, please contact us at:

Email: info@opala.com

Address:  999 Third Ave, Ste 2650, Seattle, Washington  98104

These Terms of Use (the “Terms”) are a binding contract between you and OPALA HEALTH, INC. (“Opala”“we” and “us”). Your use of our Site in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use our Site. These Terms include the provisions in this document as well as those in the Privacy Policy Privacy Policy – Opala.

What do these Terms apply to?

These Terms apply only to your use of our Site and not to our products and services.  The terms applicable to use of our products and services are set forth in separate written agreements between us and the applicable customer. 

Will these Terms ever change?

We are constantly trying to improve our Site, so these Terms may need to change along with our Site. We reserve the right to change the Terms at any time, but if we do, we will place a notice on our site located at http://www.opala.com, send you an email, and/or notify you by some other means.

If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use our Site. If you use our Site in any way after a change to the Terms is effective, that means you agree to all of the changes.

Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.

What about my privacy?

Opala takes the privacy of its users very seriously. For the current Opala Privacy Policy, please click here Privacy Policy – Opala.

Children’s Online Privacy Protection Act

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years of age. We do not knowingly collect or solicit personally identifiable information from children under 13 years of age; if you are a child under 13 years of age, please do not attempt to register for or otherwise use our Site or send us any personal information. If we learn we have collected personal information from a child under 13 years of age, we will delete that information as quickly as possible. If you believe that a child under 13 years of age may have provided us personal information, please contact us at help@opala.com.

What are the basics of using the Site?

You represent and warrant that you are an individual of legal age to form a binding contract (or if not, you’ve received your parent’s or guardian’s permission to use our Site and have gotten your parent or guardian to agree to these Terms on your behalf).

You will only use our Site in a manner that complies with all laws that apply to you. If your use of our Site is prohibited by applicable laws, then you aren’t authorized to use our Site. We can’t and won’t be responsible for your using our Site in a way that breaks the law.

If you are a Developer who wants to begin working with our APIs, you will be required to create an account through the Developer portal accessed through the Opala Developer Toolkit page of our Site (available at: https://www.opala.com/developer-toolkit), select a password and user name (“Opala Developer ID”), and provide us with certain information or data, such as your contact information. You promise to provide us with accurate, complete, and updated registration information about yourself. You may not select as your Opala Developer ID a name that you do not have the right to use, or another person’s name with the intent to impersonate that person. You may not transfer your Developer account to anyone else without our prior written permission. You will not share your Opala Developer ID, account or password with anyone, and you must protect the security of your Opala Developer ID, Developer account, password and any other access tools or credentials. You’re responsible for any activity associated with your Opala Developer ID and Developer account.

What about messaging?

If you provide us with your email address, you may receive communications from us, including messages that we send you from time to time.

Are there restrictions in how I can use the Site?

You represent, warrant, and agree that you will not provide or contribute anything, including any Content (as that term is defined below), to our Site, or otherwise use or interact with our Site, in a manner that:

• infringes or violates the intellectual property rights or any other rights of anyone else (including Opala);
• violates any law or regulation, including, without limitation, any applicable export control laws, privacy laws or any other purpose not reasonably intended by Opala;
• is dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;
• jeopardizes the security of your Opala Developer ID or Developer account or anyone else’s;
• attempts, in any manner, to obtain security information from any other user;
• violates the security of any computer network, or cracks any passwords or security encryption codes;
• runs Maillist, Listserv, any form of auto-responder or “spam” on our Site, or that otherwise interfere with the proper working of our Site (including by placing an unreasonable load on our Site’s infrastructure);
• “crawls,” “scrapes,” or “spiders” any page, data, or portion of or relating to our Site or Content (through use of manual or automated means);
• copies or stores any significant portion of the Content; or
• decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to our Site.

A violation of any of the foregoing is grounds for termination of your right to use or access our Site.

What are my rights in the Site?

The materials displayed or performed or available on or through our Site, including, but not limited to, text, graphics, data, articles, photos, images, illustrations and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through our Site, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you, (i) without the prior consent of the owner of that Content or (ii) in a way that violates someone else’s (including Opala’s) rights.

Subject to these Terms, we grant each user of our Site a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using our Site. Use, reproduction, modification, distribution or storage of any Content for any purpose other than using our Site is expressly prohibited without prior written permission from us. You understand that Opala owns the Site. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any part of our Site. The Site may allow you to copy or download certain Content, but please remember that even where these functionalities exist, all the restrictions in this section still apply.

What else do I need to know?

Warranty Disclaimer. Opala and its licensors, suppliers, partners, parent, subsidiaries or affiliated entities, and each of their respective officers, directors, members, employees, consultants, contract employees, representatives and agents, and each of their respective successors and assigns (Opala and all such parties together, the “Opala Parties”) make no representations or warranties concerning our Site or any subject matter hereof, including without limitation regarding any content, services or products contained in or accessed through our Site OPALA FOR ITSELF AND THE OPALA PARTIES DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE OPALA PARTIES BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, (C) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF ONE-HUNDRED ($100) DOLLARS OR (D) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

Assignment. You may not assign, delegate or transfer these Terms or your rights or obligations hereunder, in any way (by operation of law or otherwise) without Opala’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent.

Choice of Law. These Terms are governed by and will be construed under applicable federal law, and the laws of the State of Washington, without regard to the conflicts of laws provisions thereof.

Miscellaneous. The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms are found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable. You and Opala agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Opala, and that these Terms supersede and cancel all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms. You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Opala, and you do not have any authority of any kind to bind Opala in any respect whatsoever.

You and Opala agree there are no third-party beneficiaries intended under these Terms.