Quality & Risk

Quality & Risk

Proactively close care gaps and boost HEDIS, Star, and RAF scores with real-time clinical insights

The Challenge

Managing quality and risk across your membership is complex:

  • Delayed data: Claims often arrive weeks after a service, and lab/ADT feeds can sit siloed
  • Missed opportunities: Small care gaps grow into costly complications before you even know they exist
  • High integration costs: Stitching together EHR, lab and HIE streams is time-consuming and expensive

The Opala Solution

Opala HealthSynq™ brings every relevant data source into a single, normalized stream—so you can act while it still matters:

  • 97% of patient matching accuracy
  • Out-of-the-box ingestion of FHIR, CCD, labs, ADTs and Da Vinci CDex messages
  • Clean, analytics-ready data delivered directly to your BI tools or via API
  • Rapid deployment: Go from contract to production in 4-6 weeks

With this unified view, you can:

How It Works

  1. Build your roster 
    We use our state-of-the-art matching engine to link your claims to EHR identities – achieving up to 97% match rates 
  2. Enrich with clinical feeds 
    Providers receive those rosters to send back labs, ADTs, and FHIR payloads for your exact member set 
  3. Normalize & deliver 
    We correlate everything with your claims, normalize the data, and push it into your analytics stack

Customer Spotlight

“By implementing Opala’s CDex integration with the largest health system in the Pacific Northwest, we improved our quality and risk scores by capturing 40% more EHR data – atop being the first in the nation to deploy the full Da Vinci CDex guide.”

Leading Blue Plan 

Ready To Elevate Your Quality And Risk Strategy?